So, I posted about a week ago that my zoo med terrarium latch had broke and I called and they told me they were sending a new one-for free! Today I got the latch-with complete,detailed instructions on how to do it and a Zoo Med sticker,tattoo, and free sample of reptile vitamin powder! xD I didn't even know they were sending me the extra freebies, but I'm glad!
Lol That's awesome though. I just bought a TRex MVB at the reptile expo on sunday and I'm having trouble with it..... but I only want one light fixture on top of the cage so I'm contemplating purchasing the Zoomed Reptisun bulb.... your posts about their customer service are definitely making me want to get it even more now, lol.
lol,ya For the bulb on my tank(a flourecent UVB), I got an Exo-Terra though, since that's what the bulb was and it fits on the tank great, but it's made for their model of tank, which is sorta similar. I haven't gotten that much from TRex, mostly Zoo Med or Exo Terra and they're both good.